Customer Testimonials
Great service that was fast and friendly.
Service team and advisor Ton did an excellent job scheduling to fit my schedule and recommending services for my Jaguar. I have done business with Land Rover Richfield since they opened. Very consistent great customer care with pricing aligned with the tech team skills and equipment and dealership experience.
The crew at Richfield Jag are the best in town and definitely put the Minneapolis Jag to shame (don’t ever use them if you value your car). Tyler and Cam led by Greg (manager) are polite, professional, and get the job done every time.
Fantastic experience. Have been to other Land Rover dealerships across the US. This was the best I’ve personally been to. Drop off after hours was seamless using their envelopes in the drop box. Being able to text the service department and the video overview they sent was above and beyond what I was expecting. Great tech, great customer service, just a great experience!
Little pricey, but the communication and work was professional, courteous and prompt , and the car runs well.
I wouldn't take the F-TYPE anywhere else!
Great service and the time they spent on the service is greatly appreciated.
Best service I’ve ever had from a dealership
Repair was diagnosed correctly, and fixed correctly. The service advisor checked a couple of times to see if I needed a loaner vehicle, which I did not but that was nice.
Friendly service advisor first of all. Charging over $500 for a diagnostic which is typically free at most mechanics is unreasonable. Especially considering I purchased my car here new and have done all my services here (4+ years). All that was required was a new battery. Services are overpriced but that part is common for a lot of dealerships.
Cameron was the man! Went in on a sat, middle of a snow storm, no appt, slow leaking tire. Got it in immediately, repaired the tire, and even had Mike, their tech guru help me get the app set up for my Jag I-Pace. I dare say, a fun time for what otherwise could have been a disaster.
Great, relaxed car dealership and excellent customer service. I'm really glad I had the service done there. People are good at this dealership, they went out of their way to be thorough and honest. Lower stress than some of the other dealers. A little more low key vibe. Which is nice.
Great service! Very professional! Thanks so much for the shuttle to the mall
Always there when I need them. Awesome staff , mechanics. Wouldn’t bring my jag anywhere else. Thanks guys
Customer service was great as usual
Excellent service Scheduled easily and got a next day appointment Car was done as promised No hassles
They went out of their way and delivered excellent service.
I am a very proud owner of a 2000 XKR. This past summer the car started to make a chirping noise coming through the dash. I reached out to all my local businesses that might have a answer. I had no luck😥. I reached out to the service department at Jaguar Land Rover of Richfield a was directed to their Shop Foreman Monte Ferguson. He was very knowledgeable about my car. In a couple days the issue was found and he also had a few more recommendations to improve the performance and handling of my car. Every thing turned out amazing. ... Read More Google - Aug 8, 2025
Very professional service and staff. They communicated what services they performed on the vehicle. Video very helpful and informative.
First class experience. From the time of arrival until you pull away, they take care of you with outstanding customer care.
Chris has been consistent at serving and giving good advice when needed. In three-year experience Chris has given me professional courtesy and support. He explains the details of my vehicle and how to take care of it. I sincerely, appreciate the service team as well. They keep it professional and friendly.
I had my Jaguar XF in for annual inspection and service at Morries Land Rover Richfield this week. Worked with a new service advisor, Tyler. Once again had a tremendous experience. These guys take care of you from start to finish. Tyler, thanks so much for your outstanding service.
Shop Foreman Monte was by far the best person I have worked with on my repair challenge with my 2014 XK. Look forward to return just for regular maintenance Thank you Monte...
Very friendly team especially Chris understand the requirements n try his best to solve the issue
The best repair services you could ever ask for. Friendly, personable, knowledgeable people that love their cars and their clients!
The staff are patient, respectful, helpful and detail oriented. I appreciate their concern and follow up to my questions.
Ton at Land Rover Richfield is the best service manager in the Twin Cities. Always professional and ensure that everything is completed accurately and on time.
Service was professional, fast and efficient. I waited in the lovely lounge and before I knew it my car was ready and waiting for me.
What a fun experience buying a car here. Friendly staff and a beautiful indoor showroom.
Caleb, Elizabeth and Vince were great to work with. They were very friendly and made the entire car buying process easy.
Great experience, very professional, very honest, clean quick work. Can’t thank you enough for the services you all performed!
Chris was very helpful answered all of my questions and showed me where I could work while waiting. In addition, he assisted me in explaining the application and what it does. I had a pleasant experience thank you.
Really nice, professional people. Will be going back.
Your service is 100% perfect
Efficient and professional service.
Love my new car! Thank you for the VIP service!
First class service. Team members took the time to answer questions. Relaxing atmosphere, great communication, efficient and excellent service.
Very good service
Excellent, professional customer service!
The process was fast and easy. The negotiations were fair and I felt like I got a good deal. Beautiful car! Docked one star because the car has no manual and I don’t know how to operate it with the exception of driving, CarPlay, and climate control. Lots of learning with this new car. Could have had a tutorial
I have been so pleased with my purchasing experience with Land Rover Jaguar Richfield.
My husband and I stopped in without a definite idea of what we wanted to purchase and were lucky enough to have Diane greet us at the door. She is excellent; patient, down to earth, and never made us feel rushed. Their indoor showroom was wonderful, no more shivering through an outside lot in the Minnesota winter to look at cars; their garage was well kept and beyond convenient to get a thorough look at vehicles instead of hustling from one to the next in the ... Read More Google - Dec 6, 2024
Disappointed to get home and discover that there was no tire repair kit in the used Jaguar I purchased. I'm glad I found out before I (or my wife) got stuck out on the road somewhere. Very irresponsible of Morrie's Range Rover. They also pull the 30 day warranty, posted on the windshield, at signing. You gotta watch your back when buying from a Morrie's dealership .
Chris is always great. Best in the Biz!!
Love this place! My service advisor Chris Cooley always explains everything needed at the time and what will be needed in future. He also quickly responds to emails with questions I have. I will purchase my next vehicle there because of him.
Good service
Excellent service
Great service with trusted techs Ton & Monte. I know I'm getting the best advice & work done with thorough explanations.
As usual excellent service! Chris in service is the best. Always takes time to answer any questions.
The hands on service, even the ones who looked came with excellent information to keeping it TIP-TOP shape. We will be coming back soon for their service.
Had a road emergency that service team responded to promptly with action. Good communication and attentive. Monte Ferguson is the best!
Tyler was great. He applied my coupon and also assisted when I wasn’t able to drop the vehicle off. The repair was overpriced compared to other shops but the job was completed well. Thank you
This was my 1st visit with Morries Jaguar of Richfield Minnesota it was a pleasurable experience and I will be returning soon for my 90,000 regularly scheduled maintenance 👩🔧 thanks 🙏 for all your on diagnosis my vehicle issues
Visited the Land Rover service, got to know the service and the service manager - Greg Rupp . A team service of professionals, repaired our car, until we meet next time
Great experience with setting up my appointment with clear instructions on where to go and how long the wait would be. The service department took the time to answer my questions and understand the policy I have with my vehicle. They did a great job!
Recently brought my F Pace in for brake fluid flush. I like the inspection they do to keep you updated on the condition and concerns you may have of your vehicle . Chris is a great service advisor Professional , knowledgeable and courteous, I’ve been happy with everyone working at this dealership since I first walked in a couple years ago, Thanks Again
Kept my '83 Jaguar XJ6 running since I've had it for 20 years! They know what they're doing! Monty knows more about Jaguars then the Manufactures! Excellent service department!
The site is nice and very comfortable when waiting on the service and everyone was friendly and helpful. Work was done quickly and professionally.
I purchased a pre-owned Jaguar F-pace from Jim Jensen. He was fantastic in every way. Took me on a test drive and gave me several great tips. The car was clean and ready to drive. The transaction was quick and worked perfectly for my budget. Liz the business manager was excellent - friendly but very businesslike. She explained things before being asked. Two other young men helped me with my keys, fuel and In Control app. And finally, Vince was warm and made my visit feel much appreciated. Thank you for a perfect experience.
Great Customer Service, Quality and timely ñ repair
I have brought two vehicles to this dealership for service. Outstanding! They go above and beyond for customer service. I appreciate being able to use a courtesy vehicle if it is just for a couple hours or a couple days. Chris, the service advisory, responds quickly, is friendly, and knowledgeable. I have had some unique things with my iPace (electric vehicle) due to a previous owner. The technicians were able to find and solve issues. I appreciate seeing the video from the technician showing what they did and found with my vehicle. Thank you to the entire team!
Very friendly and knowledgeable
I was very happy with the service at Morries Jaguar. IPace was detailed and looked great after 40k service and new tires.
Great experience here with the service consultants!!
Always do a great job!!
It was a pleasant experience from start to finish. My service advisor Chris C. was well informed, took his time and was very efficient. He took care of everything with the warranty company. I never had a worry. There was a quick turnaround for two major repairs. I was shuttled home and picked up from work when the repair was done by the same young man who himself was very kind and professional. My Jaguar XE R Sport continues to run like a champ. I am very appreciative to Richfield Jaguar and its staff. Definitely five star service.
Basic service and oil change went very well. Visual inspection was just that. No physical testing of the suspension system.