Customer Testimonials
Chris was very helpful answered all of my questions and showed me where I could work while waiting. In addition, he assisted me in explaining the application and what it does. I had a pleasant experience thank you.
Really nice, professional people. Will be going back.
Your service is 100% perfect
Efficient and professional service
Love my new car! Thank you for the VIP service!
First class service. Team members took the time to answer questions. Relaxing atmosphere, great communication, efficient and excellent service.
Very good service
Excellent, professional customer service!
The process was fast and easy. The negotiations were fair and I felt like I got a good deal. Beautiful car! Docked one star because the car has no manual and I don’t know how to operate it with the exception of driving, CarPlay, and climate control. Lots of learning with this new car. Could have had a tutorial
I have been so pleased with my purchasing experience with Land Rover Jaguar Richfield. My husband and I stopped in without a definite idea of what we wanted to purchase and were lucky enough to have Diane greet us at the door. She is excellent; patient, down to earth, and never made us feel rushed. Their indoor showroom was wonderful, no more shivering through an outside lot in the Minnesota winter to look at cars; their garage was well kept and beyond convenient to get a thorough look at vehicles instead of hustling from one to the next in the ...
Chris was awesome! Always there to help in anyway he can.
Love this place! My service advisor Chris Cooley always explains everything needed at the time and what will be needed in future. He also quickly responds to emails with questions I have. I will purchase my next vehicle there because of him.
Good service
Excellent service
As usual excellent service! Chris in service is the best. Always takes time to answer any questions.
The hands on service, even the ones who looked came with excellent information to keeping it TIP-TOP shape. We will be coming back soon for their service.
Had a road emergency that service team responded to promptly with action. Good communication and attentive. Monte Ferguson is the best!
Tyler was great. He applied my coupon and also assisted when I wasn’t able to drop the vehicle off. The repair was overpriced compared to other shops but the job was completed well. Thank you
This was my 1st visit with Morries Jaguar of Richfield Minnesota it was a pleasurable experience and I will be returning soon for my 90,000 regularly scheduled maintenance 👩🔧 thanks 🙏 for all your on diagnosis my vehicle issues
Visited the Land Rover service, got to know the service and the service manager - Greg Rupp . A team service of professionals, repaired our car, until we meet next time
Great experience with setting up my appointment with clear instructions on where to go and how long the wait would be. The service department took the time to answer my questions and understand the policy I have with my vehicle. They did a great job!
Friendliest people at this Dealership everyone I have met . Service, parts , and Sales all the people are amazing.
Kept my '83 Jaguar XJ6 running since I've had it for 20 years! They know what they're doing! Monty knows more about Jaguars then the Manufactures! Excellent service department!
The site is nice and very comfortable when waiting on the service and everyone was friendly and helpful. Work was done quickly and professionally.
I purchased a pre-owned Jaguar F-pace from Jim Jensen. He was fantastic in every way. Took me on a test drive and gave me several great tips. The car was clean and ready to drive. The transaction was quick and worked perfectly for my budget. Liz the business manager was excellent - friendly but very businesslike. She explained things before being asked. Two other young men helped me with my keys, fuel and In Control app. And finally, Vince was warm and made my visit feel much appreciated. Thank you for a perfect experience.
Great Customer Service, Quality and timely ñ repair
I have brought two vehicles to this dealership for service. Outstanding! They go above and beyond for customer service. I appreciate being able to use a courtesy vehicle if it is just for a couple hours or a couple days. Chris, the service advisory, responds quickly, is friendly, and knowledgeable. I have had some unique things with my iPace (electric vehicle) due to a previous owner. The technicians were able to find and solve issues. I appreciate seeing the video from the technician showing what they did and found with my vehicle. Thank you to the entire team!
Very friendly and knowledgeable
I was very happy with the service at Morries Jaguar. IPace was detailed and looked great after 40k service and new tires.
Great experience here with the service consultants!!
Always do a great job!!
It was a pleasant experience from start to finish. My service advisor Chris C. was well informed, took his time and was very efficient. He took care of everything with the warranty company. I never had a worry. There was a quick turnaround for two major repairs. I was shuttled home and picked up from work when the repair was done by the same young man who himself was very kind and professional. My Jaguar XE R Sport continues to run like a champ. I am very appreciative to Richfield Jaguar and its staff. Definitely five star service.
Basic service and oil change went very well. Visual inspection was just that. No physical testing of the suspension system.
Wally was the best, he sent me a video, kept me informed, and was there for all my questions. Please check out Richfield for your nexr new ride. Thanks Wally and Alex for my new dream vehicle.
Absolutely the best! I have never experienced this level of service elsewhere. It absolutely above and beyond. Every employee is knowledgeable and helpful. They always help with everything in a timely manner. It's a joy to work with everyone there.
Staff was easy to work with, video was helpful, accommodating my need to leave the car there for 2 weeks was convenient to my travel plans, as well as drop off at airport.
Excellent experience with Jaguar Richfield. Cole was exceptional. He made sure our answers, both spoken and unspoken were answered. Kept his word on when I would receive my car. And took the time to help program my app and helped pair my phone to my car. I gave 4/5 stars because there was a little uneasiness during the sales stage of the process. But, overall a pretty great experience. Oh! And my beautiful new car was presented with a big white bow!!!
Best dealership experience I have ever had so far. Video transparency and very quick considering the amount of work I had done on my iPace. Great loaner vehicle and amazing dealership. Likely staying a Jaguar owner because of the experience so far.
Time frame promise was met. Very clean and professional. I will be back...
Prompt and courteous service performed in the time-line presented.
People are great and the service department goes above and beyond to get you back on the road
Service coordinator was very friendly and service was timely. I felt valued as a customer.
The team is always very attentive and thorough! Thank you! It’s nice to have a team I can trust with my baby!
Amazing service!
Thankful for excellent service and care.
This was the best experience I’ve ever had buying a car. They were so nice, friendly and professional. They put a huge bow on the car when I picked it up which I thought was so cute! They made the process very quick and easy as well. I love my new Land Rover!
Great service and communication!
Chris Cooley was great
Great sales agent Janna Koestler fast service too very easy purchase
They change my oil
My 6 yr old Jaguar had a bizarre mechanical failure after diligently taking it to the dealer for service for 5 years. JLR Richfield took the best care or me and my vehicle. Ton went above and beyond to ensure I was charged fairly and that, most importantly, my SUV was safe to drive! I can’t recommend this dealership more. THANK YOU THANK YOU!!
Wonderful service. Attention to details. Customer first.
My repair was done quickly and professionally. They provided a loaner vehicle and the whole process was done quite painlessly.
I have never been overly fond of car salesman, so upon approaching Richfield Land Rover, I was a bit reluctant. Upon arriving my wife and I were looking at vehicles when Rich approached us and asked if we had any questions. He wasn’t pushy and he seem to have a very confident demeanor. The more questions we asked the more we liked about the car he suggested. Needless to say, we bought a car! If you are looking for a a new Land Rover or Jaguar, look up Rich he’ll answer all your questions!
Brian Kime was wonderful to work with - he and the whole team made it the best car buying experience we’ve ever had.
very profesional and knowledgeable staff. Great atmosphere.
I took my Jaguar Portfolio to a service center that services Lamborghini, Ferrari, and Porches because it was closer, they worked 11 hours and could not figure out my issue charging $2.2k.. I then take it to Jaguar dealership in Richfield, problem solved in no time. Chris is the man.
After receiving poor service at the OTHER Jaguar dealership in the twin cities stopped in looking for assistance with a minor issue. Tone the service advisor was a huge help!. He went above and beyond and the service was better than I had expected. I highly recommend visiting JAGUAR of Richfield for all your Jaguar needs!
Had a Great follow up visit at Jaguar. Cameron and the technicians not only took a vibration out of my car but the company actually replaced all the heat shields around my exhaust system. That’s the kind of service that comes with Jaguar Land Rover Richfield.
The only place I trust to take my F-TYPE to! Very professional and friendly staff. Thanks Jaguar Richfield and thanks Chris for making Jaquar ownership easier.
Excellent knowledgeable and fast!
Monte, the Jaguar Guru, repaired my vehicle with fidelity. As a certified technician, Monte has professional social skills to organically connect with people. I trust him with my vehicle and his judgment. Take your vehicle to Jaguar Richfield and ask for Monte.
Jim in sales, Vince in finance, Cole with vehicle set up, we’re great to work with. All are very knowledgeable, and able to answer my questions being sure I fully understood what they were telling me
Our sales rep Jim Jensen was outstanding , knowledgeable and known as Mr Jaguar ! He was a very patient man along with Cole. They were both fantastic helping us setting up all applications. Crazy the different options on Debs new 2022 F-Pace . Sara the finance and closer was exceptional also. We also have a new beautiful Jaguar suitcase thanks to Scott in parts ! The suitcase is packed and ready to head to New Orleans and get on NCL Breakaway !